Table of Content (for use in MS-Word help versions)

 

About this Help Documentation

Help Documentation in other languages

eAdvantage portal in other languages

Table of Content (for use in MS-Word help versions)

Revision notes

Access to eAdvantage

Using eAdvantage

Introduction to eAdvantage

What you need to know as a user of eAdvantage

Navigation in eAdvantage

Tables and sorting

  Remember to click Save or Submit!

Live Help

Reports

Document Attachments

User Modes

Menus and Navigation in eAdvantage

The Header Menu

The Tabs (horizontal folders)

The Icons on Home Tab  *

Certificates - Three distinct views

The Pages of eAdvantage

Logging in to eAdvantage

Forgot your password

The Home Page

My Profile

 Submit a Request for a New Quote

 News / Library     

 DNV Academy (Available only in English version)

 DNV Customers Certificate Reference List

 My Projects    

The Project Details Page

The Site Details Page

Edit Site Information

The Activity Details Page

The Certificate Details Page

The Findings Details Page

The Contacts Details page

 My Company’s Profile       

The Company Address Details Page

Edit Company addresses

 My Projects’ Certificates      

 My Company’s Certificates       

 Service Requests        

My Service Requests

Raise a new service request

My Company’s Service Requests

 Quality Issues  

My Quality Issues

Raise a new Quality Issue

My Company’s Quality Issues

How to …

Contact DNV

Get started with eAdvantage

Get overview of Certificates or find information about them

View the updated Audit or Activity Schedule.

Find Audit Documents

Upload Documents

Remove or delete attachments (documents etc)

Find the (list of) Audit Findings in eAdvantage and answer them

Respond to a Finding

Give Feedback to DNV

Suggest improvements to eAdvantage

Provide My colleagues with access to eAdvantage

Help us keep our common data in eAdvantage Up To Date!

Find all information about a SITE only

What is …

What is ConCert?

What is a Quality Issue?

Description of data values and procedures

Findings

Classification of findings

Expectations to corrections of NCs, root cause analysis and corrective actions:

Follow up of findings

Renewals (Recertification)

Activity Types

eAdvantage Reports and data export

Available Reports

Report: Past Audit Info

Report: Past Audit Schedule

Report: Future Audit Schedule

Report: List of All Findings (Excel)

Report: NC Findings Info Extended (Word)

Report: NC Findings Info (Word)

Filtering Conditions of each Report Type.

Comparison of Audit Activity Reports

My BIP Reports – the archive of previously generated reports